Yext experienced a major incident on July 16, 2026 affecting Pages Serving and Search Serving, lasting 7h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Pages ServingSearch Serving
Update timeline
- investigating Jul 16, 2026, 06:32 PM UTC
A subset of images are failing to load on our customer's Pages and Search responses.
- investigating Jul 16, 2026, 09:01 PM UTC
We are still investigating the image loading failures and are working with our CDN provider to assess the issue
- monitoring Jul 17, 2026, 12:00 AM UTC
We have remediated the errors. We will continue to monitor the situation.
- resolved Jul 17, 2026, 02:16 AM UTC
This incident is resolved.