Yext experienced a major incident on July 14, 2026 affecting Analytics Ingestion, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Ingestion
Update timeline
- monitoring Jul 14, 2026, 12:23 AM UTC
We have deployed a fix after identifying issues accepting events via the Events API in the US. Events are being accepted again, and we are monitoring to ensure stability.
- resolved Jul 14, 2026, 12:46 AM UTC
The issue affecting the Events API in the US has been resolved. All systems are now operating normally. The issue means that events sent to the API may not have been recorded for the span of time from 7:34pm to 7:48pm EDT.