Yext incident

Ask Scout Down for EU Customers

Yext is currently experiencing a major incident affecting Scout Portal, which began 19h ago. The vendor's full update timeline is below.

Started
Jul 03, 2026, 01:40 PM UTC
Resolved
Ongoing
Duration
● 19h 9m
Detected by Pingoru
Jul 03, 2026, 01:40 PM UTC

Affected components

Scout Portal

Update timeline

  1. investigating Jul 03, 2026, 01:40 PM UTC

    We are Investigating Reports of Problems with Ask Scout in the EU Partition

  2. monitoring Jul 03, 2026, 02:25 PM UTC

    We have mitigated the issue and Ask Scout threads are working in the EU.