Yext experienced a major incident on July 3, 2026 affecting Scout Portal, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Scout Portal
Update timeline
- investigating Jul 03, 2026, 01:40 PM UTC
We are Investigating Reports of Problems with Ask Scout in the EU Partition
- monitoring Jul 03, 2026, 02:25 PM UTC
We have mitigated the issue and Ask Scout threads are working in the EU.
- resolved Jul 04, 2026, 02:11 PM UTC
This incident has been resolved.