Yext experienced a minor incident on July 2, 2026 affecting Hearsay Platform, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Hearsay Platform
Update timeline
- investigating Jul 02, 2026, 05:28 AM UTC
We are currently investigating an issue affecting portions of the Hearsay web application. Some users may experience intermittent failures when navigating or interacting with certain areas of the web interface. The impact is limited to the web UI. Mobile applications, Salesforce integrations, and all backend data processing continue to operate normally.
- identified Jul 02, 2026, 05:33 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 02, 2026, 05:39 AM UTC
This incident has been resolved.