Yext experienced a minor incident on May 19, 2026 affecting Hearsay Platform, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Hearsay Platform
Update timeline
- investigating May 19, 2026, 03:07 PM UTC
We are seeing degraded performance with some areas of the Hearsay application likely due to heavy traffic. We are actively investigating and will update shortly. No data loss is expected at this time
- identified May 19, 2026, 03:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 19, 2026, 04:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 04:19 PM UTC
This incident has been resolved.