Yext incident

High Error Rate on Hearsay Application

Yext is currently experiencing a minor incident affecting Hearsay Platform, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 01:44 PM UTC
Resolved
Ongoing
Duration
● 1h 53m
Detected by Pingoru
May 15, 2026, 01:44 PM UTC

Affected components

Hearsay Platform

Update timeline

  1. investigating May 15, 2026, 01:44 PM UTC

    We are seeing degraded performance with some areas of the Hearsay application likely due to heavy traffic. We are actively investigating and will update shortly. No data loss is expected at this time

  2. identified May 15, 2026, 02:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2026, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.