Yext experienced a minor incident on May 15, 2026 affecting Hearsay Platform, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Hearsay Platform
Update timeline
- investigating May 15, 2026, 01:44 PM UTC
We are seeing degraded performance with some areas of the Hearsay application likely due to heavy traffic. We are actively investigating and will update shortly. No data loss is expected at this time
- identified May 15, 2026, 02:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 15, 2026, 02:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2026, 03:41 PM UTC
This incident has been resolved.