Yext incident

Chat Intent Insights Page Degraded

Minor Resolved View vendor source →

Yext experienced a minor incident on October 10, 2025 affecting Chat Portal, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 04:55 PM UTC
Resolved
Oct 10, 2025, 06:35 PM UTC
Duration
1h 40m
Detected by Pingoru
Oct 10, 2025, 04:55 PM UTC

Affected components

Chat Portal

Update timeline

  1. identified Oct 10, 2025, 04:55 PM UTC

    The Chat Intent Insights page is currently failing to generate new clusters. We've identified the issue and working on a fix.

  2. resolved Oct 10, 2025, 06:35 PM UTC

    This incident has been resolved.