Yext experienced a notice incident on October 13, 2025 affecting Content API and Content Portal, lasting 11h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Content APIContent Portal
Update timeline
- investigating Oct 13, 2025, 03:36 PM UTC
We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.
- identified Oct 13, 2025, 06:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 14, 2025, 01:34 AM UTC
The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.
- resolved Oct 14, 2025, 02:54 AM UTC
This incident has been resolved.