Yext incident

Delays for Search Indexing & New Locations Going Live for Listings, Reviews in European Source region

Minor Resolved View vendor source →

Yext experienced a minor incident on October 31, 2025 affecting Listings Publishing and Search Indexing and 1 more component, lasting 12h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 03:50 AM UTC
Resolved
Oct 31, 2025, 04:35 PM UTC
Duration
12h 44m
Detected by Pingoru
Oct 31, 2025, 03:50 AM UTC

Affected components

Listings PublishingSearch IndexingReviews Portal

Update timeline

  1. investigating Oct 31, 2025, 03:50 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 31, 2025, 04:09 AM UTC

    The issue has been identified and a fix is being implemented. The issue only impacts new or updated Knowledge Graph locations and entities since issues started occurring, pre-existing data continues to operate as expected.

  3. identified Oct 31, 2025, 04:34 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 31, 2025, 04:36 AM UTC

    We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.

  5. resolved Oct 31, 2025, 04:35 PM UTC

    We've finished processing the delayed data and systems look healthy. This incident has been resolved.