Yext experienced a minor incident on November 14, 2025 affecting Search Serving and Search Indexing, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Search ServingSearch Indexing
Update timeline
- investigating Nov 14, 2025, 04:34 PM UTC
We are investigating a connection issue between our Search serving systems and our more advanced search models. This connection issue is leading to a degradation in search result accuracy (results are being returned in a less than optimal order, but are still returning). Search indexing is also delayed as a result of this issue.
- identified Nov 14, 2025, 05:19 PM UTC
We have identified the issue and are working on a fix.
- monitoring Nov 14, 2025, 06:32 PM UTC
We have deployed a fix and are monitoring for regression
- resolved Nov 14, 2025, 09:01 PM UTC
This incident has been resolved.