Yext incident

Widespread Outages in Content and Management APIs, Yext.com, and Customer Portal

Critical Resolved View vendor source →

Yext experienced a critical incident on December 5, 2025 affecting Content API and Content Portal and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:08 AM UTC
Resolved
Dec 05, 2025, 09:43 AM UTC
Duration
34m
Detected by Pingoru
Dec 05, 2025, 09:08 AM UTC

Affected components

Content APIContent PortalCustomer Portal Login

Update timeline

  1. identified Dec 05, 2025, 09:08 AM UTC

    We are experiencing widespread outages in our APIs and Customer Portal due to an ongoing incident with our CDN provider, Cloudflare. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

  2. monitoring Dec 05, 2025, 09:19 AM UTC

    Cloudflare is reporting that the issue has been mitigated. Yext APIs and the customer platform have been restored to normal functionality. We will continue to monitor the situation.

  3. resolved Dec 05, 2025, 09:43 AM UTC

    Cloudflare is reporting that the incident is resolved, and all Yext systems have been restored to normal functionality.