Yext incident

Reviews Errors

Minor Resolved View vendor source →

Yext experienced a minor incident on December 17, 2025 affecting Review Generation and Review Response and 1 more component, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 02:44 PM UTC
Resolved
Dec 17, 2025, 05:31 PM UTC
Duration
2h 46m
Detected by Pingoru
Dec 17, 2025, 02:44 PM UTC

Affected components

Review GenerationReview ResponseReviews Portal

Update timeline

  1. investigating Dec 17, 2025, 02:44 PM UTC

    We are investigating reports of errors when responding to Reviews or leaving new First Party Reviews. Despite these errors, responses and reviews are being successfully processed.

  2. monitoring Dec 17, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2025, 05:31 PM UTC

    This incident has been resolved.