Yext incident

Errors in Relate Portal

Minor Resolved View vendor source →

Yext experienced a minor incident on December 24, 2025 affecting Hearsay Relate, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2025, 06:01 PM UTC
Resolved
Dec 24, 2025, 07:39 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 24, 2025, 06:01 PM UTC

Affected components

Hearsay Relate

Update timeline

  1. investigating Dec 24, 2025, 06:01 PM UTC

    We are investigating reports of errors in the user portal.

  2. identified Dec 24, 2025, 06:23 PM UTC

    We have identified the issue and are working on remediation.

  3. identified Dec 24, 2025, 06:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 24, 2025, 07:19 PM UTC

    The fix has been deployed to the production.

  5. monitoring Dec 24, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 24, 2025, 07:39 PM UTC

    This incident has been resolved.