Yext experienced a minor incident on February 2, 2026 affecting Analytics Ingestion, lasting 19h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2026, 07:39 PM UTC
We are investigating reports of delayed ingestion of Analytics Events affecting Pages and Search analytics queries starting from 2026/01/29. Some users may observed reduced analytics data for the affected time period. Our team is actively working to identify the root cause.
- identified Feb 02, 2026, 07:55 PM UTC
We have identified the problem and are working on deploying a mitigation.
- monitoring Feb 02, 2026, 08:59 PM UTC
We have deployed a fix and analytics ingestion has restarted, we are monitoring the system for regression and ensuring the system catches up.
- resolved Feb 03, 2026, 03:09 PM UTC
The issue affecting Analytics Event ingestion has been resolved. All systems are now operating normally. Events ingested from 2026-01-30 UTC through 2026-02-02 UTC were affected, and metric queries made between 2026-01-30 00:00:00 UTC and 2026-02-03 01:45:00 UTC may have showed reduced data for the affected timeframe. All data for the affected timeframe has been restored and should now be reflected in metric queries. We apologize for any inconvenience this may have caused.