Yext incident

Analytics Delays

Minor Resolved View vendor source →
Started
Feb 18, 2026, 05:00 PM UTC
Resolved
Feb 18, 2026, 07:24 PM UTC
Duration
2h 24m
Detected by Pingoru
Feb 18, 2026, 05:00 PM UTC

Affected components

Analytics Ingestion

Update timeline

  1. investigating Feb 18, 2026, 05:00 PM UTC

    We are investigating reports of delays in Analytics metrics.

  2. identified Feb 18, 2026, 05:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 18, 2026, 06:21 PM UTC

    We have deployed a fix for the delayed Analytics ingestion affecting Analytics Events and associated metrics. Most users should now see related Pages and Search metrics for the affected time period in the platform, though some metrics requests may continue to be cached across the next two hours. We will continue to monitor for any adverse effects.

  4. resolved Feb 18, 2026, 07:24 PM UTC

    The issue affecting Analytics Events ingestion has been resolved. All systems are now operating normally. The issue began at February 16, 2026 at 6:00 AM EST and was resolved at February 18, 2026 at 1:21 PM EST. We apologize for any inconvenience this may have caused.

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