Yext incident

Detect-in functionality degraded for video posts in some organizations

Yext experienced a minor incident on March 19, 2026 affecting Hearsay Compliance, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2026, 03:16 PM UTC
Resolved: Mar 19, 2026, 10:35 PM UTC
Duration: 7h 18m
Detected by Pingoru: Mar 19, 2026, 03:16 PM UTC

Affected components

Hearsay Compliance

Update timeline

identified Mar 19, 2026, 03:16 PM UTC

We have identified an issue with detect-in for native video posts not functioning in Supervision for some users. This does not affect video posts published from within the Hearsay platform. We are working to mitigate the problem.
monitoring Mar 19, 2026, 06:39 PM UTC

We have deployed a fix to detect-in for native video posts in Supervision. We will continue to monitor for any adverse effects.
resolved Mar 19, 2026, 10:35 PM UTC

This incident has been resolved.