Yext incident

Detect-in functionality degraded for video posts in some organizations

Minor Resolved View vendor source →
Started
Mar 19, 2026, 03:16 PM UTC
Resolved
Mar 19, 2026, 10:35 PM UTC
Duration
7h 18m
Detected by Pingoru
Mar 19, 2026, 03:16 PM UTC

Affected components

Hearsay Compliance

Update timeline

  1. identified Mar 19, 2026, 03:16 PM UTC

    We have identified an issue with detect-in for native video posts not functioning in Supervision for some users. This does not affect video posts published from within the Hearsay platform. We are working to mitigate the problem.

  2. monitoring Mar 19, 2026, 06:39 PM UTC

    We have deployed a fix to detect-in for native video posts in Supervision. We will continue to monitor for any adverse effects.

  3. resolved Mar 19, 2026, 10:35 PM UTC

    This incident has been resolved.

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