Yelp incident

Elevated Error Rate in Leads API

Major Resolved View vendor source →

Yelp experienced a major incident on November 14, 2023 affecting Leads API, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 09:28 PM UTC
Resolved
Nov 14, 2023, 11:20 PM UTC
Duration
1h 51m
Detected by Pingoru
Nov 14, 2023, 09:28 PM UTC

Affected components

Leads API

Update timeline

  1. investigating Nov 14, 2023, 09:28 PM UTC

    We are currently experiencing an elevated rate of errors in Leads API. We are working on identifying the root cause and are working towards a resolution as soon as possible.

  2. investigating Nov 14, 2023, 09:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2023, 10:34 PM UTC

    We have implemented a fix as a result of which the error rate has reduced, and we continue to monitor the system.

  4. resolved Nov 14, 2023, 11:20 PM UTC

    We're calling the all-clear - this incident is now resolved. Apologies for any inconvenience caused, and thanks for bearing with us!