Yelp incident

Yelp Reservation and Guest Manager partially degraded

Major Resolved View vendor source →

Yelp experienced a major incident on November 22, 2023 affecting Yelp Guest Manager, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2023, 07:21 PM UTC
Resolved
Nov 22, 2023, 08:09 PM UTC
Duration
48m
Detected by Pingoru
Nov 22, 2023, 07:21 PM UTC

Affected components

Yelp Guest Manager

Update timeline

  1. investigating Nov 22, 2023, 07:21 PM UTC

    Diners are currently unable to make reservations that require cc holds, impacting both YR and GM Engineering is investigating, next update in 30 minutes.

  2. investigating Nov 22, 2023, 07:26 PM UTC

    Diners are currently unable to make reservations that require credit card holds, impacting both Yelp Reservations and Guest Manager. Engineering is investigating, next update in 30 minutes.

  3. resolved Nov 22, 2023, 08:09 PM UTC

    Engineering has applied a fix and credit card hold functionality has recovered. There will be no more updates, this is the all clear.