Yelp incident
Technical issues with Guest Manager and Kiosk Apps
Yelp experienced a minor incident on January 19, 2024 affecting Yelp Guest Manager, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 19, 2024, 05:44 PM UTC
We are experiencing a technical issue with Yelp Guest Manager App and Kiosk App that may cause some users to get an “app unavailable” error message. If you encounter this error, you can fix the issue by deleting the affected application and reinstalling it from the App Store or from the Yelp Apps app. The issue should be fixed by reinstalling the latest version. Need help updating? Go to: https://www.yelp-support.com/article/How-do-I-update-my-Yelp-Guest-Manager-app?l=en_US We are working to resolve the issue and apologize for any inconvenience caused. Next Update in 24hrs.
- resolved Jan 22, 2024, 08:58 PM UTC
Our team has implemented mitigation steps, this issue should be resolved and there will be no further updates. If your app fails to launch, you may resolve the issue by deleting and reinstalling the app. Need help installing the app? Go to: https://www.yelp-support.com/article/How-do-I-update-my-Yelp-Guest-Manager-app?l=en_US