Yelp experienced a minor incident on January 14, 2025 affecting Yelp Guest Manager, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2025, 09:42 PM UTC
We are currently investigating this issue.
- investigating Jan 14, 2025, 09:45 PM UTC
Engineer is investigating issues where some users of Yelp Guest Manager app are unable to seat diners Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 09:47 PM UTC
Engineer is investigating issues where some users of Yelp Guest Manager app are unable to seat diners Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 10:16 PM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 10:51 PM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- investigating Jan 14, 2025, 11:24 PM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- investigating Jan 15, 2025, 12:01 AM UTC
Engineers are still investigating the root cause. Next update in 30 minutes.
- investigating Jan 15, 2025, 12:32 AM UTC
Engineer is continuing to investigate issues where some users of Yelp Guest Manager app are unable to seat diners. Next update in 30 minutes or sooner.
- resolved Jan 15, 2025, 01:05 AM UTC
The issue has been identified and resolved. Engineers have observed recoveries in the affected features. This is the final update