Yelp incident

Waitlist & Reservation diner facing features are degraded

Critical Resolved View vendor source →

Yelp experienced a critical incident on February 11, 2025 affecting Waitlist APIs and Reservation APIs and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2025, 10:42 PM UTC
Resolved
Feb 11, 2025, 11:13 PM UTC
Duration
30m
Detected by Pingoru
Feb 11, 2025, 10:42 PM UTC

Affected components

Waitlist APIsReservation APIsYelp Guest Manager

Update timeline

  1. investigating Feb 11, 2025, 10:42 PM UTC

    Diner facing flows are degraded due to a Yelp wide outage. - Diners will be unable to join the waitlist or make reservations via Yelp apps, Google or other partner integrations. - Reservations reminders are currently not being sent Next update in 30 minutes or sooner

  2. investigating Feb 11, 2025, 10:43 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 11, 2025, 11:13 PM UTC

    The issue has been identified and resolved. The system has recovered and is fully functional. This is the final update.