Yelp experienced a critical incident on April 25, 2025 affecting Waitlist APIs and On My Way APIs and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Waitlist APIsOn My Way APIsYelp Reservations APIReservation APIsYelp Guest Manager
Update timeline
- identified Apr 25, 2025, 07:45 PM UTC
Yelp Reservations and Waitlist is in a degraded state. We are currently experiencing an outage that is affecting restaurant operations and reservation/waitlist APIs. Engineering has identified the root cause and is working on a solution.
- resolved Apr 25, 2025, 08:07 PM UTC
The issue affecting Reservations, Waitlist, and restaurant operations has been resolved.