YCharts incident

Issue with Excel Addin versions less than 4.1

Resolved after 56 minutes, affecting YCharts Application, on September 16, 2021.

monitoring Sep 16, 2021, 02:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 16, 2021, 01:28 PM UTC
Resolved
Sep 16, 2021, 02:25 PM UTC
Duration
56m
Detected by Pingoru
Sep 16, 2021, 01:28 PM UTC

Affected components

YCharts Application

Update timeline

  1. identified Sep 16, 2021, 01:28 PM UTC

    We are working to fix an issue with Excel Addin versions less than 4.1. We expect a fix in the next hour. An immediate fix is to upgrade to the latest excel version: https://ycharts.com/excel

  2. identified Sep 16, 2021, 01:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 16, 2021, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2021, 02:25 PM UTC

    This incident has been resolved.

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