Resolved after 1 hour 31 minutes, affecting YCharts Application, on March 12, 2024.
The issue affecting our chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.
Affected components
Update timeline
- identified Mar 12, 2024, 03:54 PM UTC
We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at [email protected] or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.
- monitoring Mar 12, 2024, 04:35 PM UTC
The outage affecting our third-party chat software should be over and chat should be fully functional. We are actively monitoring its performance and will provide a final update when the issue is fully resolved.
- resolved Mar 12, 2024, 05:25 PM UTC
The issue affecting our chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.
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