Resolved after 5 hours 22 minutes, affecting YCharts Application, on October 2, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 02, 2024, 09:11 PM UTC
We are experiencing an issue that is preventing our Excel Add-in from retrieving data from our website. Our team is working to identify the cause of the issue. We apologize for any inconvenience and appreciate your patience. Please check back on this page for further updates as we will continue to provide the latest status information.
- identified Oct 02, 2024, 09:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2024, 10:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 03, 2024, 02:33 AM UTC
This incident has been resolved.
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