YCharts incident

Delay with our Mutual Funding Pricing Data 061825

Resolved after 3 hours 33 minutes, affecting YCharts Application, on June 18, 2025.

resolved Jun 18, 2025, 04:31 PM UTC

We resolved the issue that affected price and performance data for select Mutual Funds and the Model Portfolios that held them. Thank you for your patience and we apologize for the inconvenience this caused you. Best, YCharts Team

Started
Jun 18, 2025, 12:57 PM UTC
Resolved
Jun 18, 2025, 04:31 PM UTC
Duration
3h 33m
Detected by Pingoru
Jun 18, 2025, 12:57 PM UTC

Affected components

YCharts Application

Update timeline

  1. identified Jun 18, 2025, 12:57 PM UTC

    We experienced a delay receiving Mutual Fund pricing data from an upstream data provider. As a result, price and performance of many Mutual Funds, as well as Model Portfolios that hold these securities, will be as of 6/16/25. We are working to get this resolved as soon as possible and will follow up with updates. We sincerely apologize for the inconvenience. Best, YCharts Team

  2. identified Jun 18, 2025, 01:30 PM UTC

    We have completed processing mutual fund pricing data for 06/17/25. We're now updating level and performance data for Model Portfolios and expect to finish within 2-3 hours. We'll notify you upon completion. We sincerely apologize for the inconvenience. Best, YCharts Team

  3. resolved Jun 18, 2025, 04:31 PM UTC

    We resolved the issue that affected price and performance data for select Mutual Funds and the Model Portfolios that held them. Thank you for your patience and we apologize for the inconvenience this caused you. Best, YCharts Team

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