yasoon incident
Automation rules (via Jira Automation & built-in via presets) delayed and / or missing
Resolved on November 29, 2024.
We experienced an issue on Friday, the 29th of November, where some of our automated rules were not executing or delayed by a few hours. Due to a code change on our side our production queueing infrastructure experienced a major congestion, where we needed to clear out a few failed executions that were being retried over and over again, blocking all other events from being processed. We will be looking into improving the robustness of this particular queue.
Update timeline
- resolved Dec 02, 2024, 12:13 PM UTC
We experienced an issue on Friday, the 29th of November, where some of our automated rules were not executing or delayed by a few hours. Due to a code change on our side our production queueing infrastructure experienced a major congestion, where we needed to clear out a few failed executions that were being retried over and over again, blocking all other events from being processed. We will be looking into improving the robustness of this particular queue.
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