- Detected by Pingoru
- Mar 05, 2026, 12:04 AM UTC
- Resolved
- Mar 05, 2026, 12:13 AM UTC
- Duration
- 8m
Affected: US West
Timeline · 2 updates
-
investigating Mar 05, 2026, 12:04 AM UTC
We are aware of and investigating an issue that is impacting some Voyager users in the US West. We apologize for any inconvenience and appreciate your patience while we work through the problem.
-
resolved Mar 05, 2026, 12:13 AM UTC
The issue impacting Voyager users in the US West is now resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 01:11 AM UTC
- Resolved
- Mar 03, 2026, 01:14 AM UTC
- Duration
- 2m
Affected: Client Central
Timeline · 2 updates
-
identified Mar 03, 2026, 01:11 AM UTC
Today, beginning at approximately 7:20 AM PST, some Yardi users experienced performance degradation and intermittent access issues when using Client Central. The issue was caused by a process issue that temporarily removed a subset of application servers from the load-balanced pool. The servers were restored to service, and full functionality was confirmed as of approximately 9:10 AM PST. We apologize for the inconvenience and appreciate your patience.
-
resolved Mar 03, 2026, 01:14 AM UTC
Full functionality was confirmed as of approximately 9:10 AM PST.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 01:58 AM UTC
- Resolved
- Mar 02, 2026, 03:14 AM UTC
- Duration
- 1h 15m
Affected: ANZ
Timeline · 4 updates
-
investigating Mar 02, 2026, 01:58 AM UTC
We are currently investigating this issue.
-
investigating Mar 02, 2026, 02:47 AM UTC
We are continuing to investigate this issue.
-
monitoring Mar 02, 2026, 02:57 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Mar 02, 2026, 03:14 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 27, 2026, 06:38 AM UTC
- Resolved
- Feb 27, 2026, 07:26 AM UTC
- Duration
- 48m
Affected: Payment Processor
Timeline · 3 updates
-
investigating Feb 27, 2026, 06:38 AM UTC
We are currently investigating this issue.
-
investigating Feb 27, 2026, 07:26 AM UTC
We are continuing to investigate this issue.
-
resolved Feb 27, 2026, 07:26 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 04:28 AM UTC
- Resolved
- Feb 23, 2026, 05:23 AM UTC
- Duration
- 54m
Affected: US West
Timeline · 2 updates
-
investigating Feb 23, 2026, 04:28 AM UTC
We are aware of and investigating an issue that is impacting some Voyager users in the US West. We apologize for any inconvenience and appreciate your patience while we work through the problem.
-
resolved Feb 23, 2026, 05:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2026, 02:43 PM UTC
- Resolved
- Feb 17, 2026, 02:57 PM UTC
- Duration
- 14m
Affected: BillPay Processor
Timeline · 2 updates
-
investigating Feb 17, 2026, 02:43 PM UTC
We are currently investigating this issue.
-
resolved Feb 17, 2026, 02:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 09:19 PM UTC
- Resolved
- Feb 02, 2026, 09:32 PM UTC
- Duration
- 12m
Affected: US East
Timeline · 6 updates
-
investigating Feb 02, 2026, 07:59 PM UTC
We are aware of and investigating an issue that is impacting some Elevate users in the US East region. We apologize for any inconvenience and appreciate your patience while we work through the problem.
-
investigating Feb 02, 2026, 08:43 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
identified Feb 02, 2026, 08:49 PM UTC
The issue has been identified and a fix is being implemented.
-
monitoring Feb 02, 2026, 09:19 PM UTC
A fix has been implemented and we are monitoring the results.
-
monitoring Feb 02, 2026, 09:19 PM UTC
We are continuing to monitor for any further issues.
-
resolved Feb 02, 2026, 09:32 PM UTC
The issue impacting Elevate users in US East is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 26, 2026, 11:14 AM UTC
- Resolved
- Jan 26, 2026, 12:31 PM UTC
- Duration
- 1h 17m
Affected: US West
Timeline · 2 updates
-
identified Jan 26, 2026, 11:14 AM UTC
The issue has been identified and a fix is being implemented.
-
resolved Jan 26, 2026, 12:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 08:05 PM UTC
- Resolved
- Jan 12, 2026, 08:13 PM UTC
- Duration
- 7m
Affected: Yardi Government Cloud
Timeline · 2 updates
-
investigating Jan 12, 2026, 08:05 PM UTC
We are currently investigating this issue.
-
resolved Jan 12, 2026, 08:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 09, 2026, 01:00 AM UTC
- Resolved
- Jan 09, 2026, 03:40 AM UTC
- Duration
- 2h 39m
Affected: YardiOne
Timeline · 6 updates
-
investigating Jan 09, 2026, 01:00 AM UTC
We are investigating an issue with YardiOne user provisioning.
-
investigating Jan 09, 2026, 01:15 AM UTC
The impact is limited to YardiOne user provisioning. YardiOne authentication services are functioning normally. Please contact your client services team if you have further questions. Thanks for your patience The Yardi Team
-
identified Jan 09, 2026, 01:32 AM UTC
The issue has been identified and a fix is being implemented.
-
identified Jan 09, 2026, 02:09 AM UTC
We are continuing to work on a fix for this issue.
-
monitoring Jan 09, 2026, 02:12 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Jan 09, 2026, 03:40 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 08, 2026, 07:41 PM UTC
- Resolved
- Jan 09, 2026, 04:09 AM UTC
- Duration
- 8h 27m
Affected: Yardi Marketplace
Timeline · 7 updates
-
investigating Jan 08, 2026, 06:41 PM UTC
We are currently investigating this issue.
-
investigating Jan 08, 2026, 08:19 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
monitoring Jan 08, 2026, 10:55 PM UTC
A fix has been implemented and we are monitoring the results.
-
monitoring Jan 09, 2026, 12:59 AM UTC
We are continuing to monitor for any further issues.
-
monitoring Jan 09, 2026, 02:16 AM UTC
We are continuing to monitor for any further issues.
-
monitoring Jan 09, 2026, 03:37 AM UTC
We are continuing to monitor for any further issues.
-
resolved Jan 09, 2026, 04:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 02, 2026, 01:36 AM UTC
- Resolved
- Jan 02, 2026, 02:58 AM UTC
- Duration
- 1h 22m
Affected: Marketing & Property Websites
Timeline · 5 updates
-
investigating Jan 02, 2026, 01:36 AM UTC
We are aware of and investigating the issue that is preventing some users from accessing RENTCafe Marketing & Property Websites.
-
investigating Jan 02, 2026, 01:37 AM UTC
We are continuing to investigate this issue.
-
investigating Jan 02, 2026, 02:06 AM UTC
We are continuing to investigate this issue.
-
investigating Jan 02, 2026, 02:38 AM UTC
We are continuing to investigate this issue.
-
resolved Jan 02, 2026, 02:58 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 20, 2025, 05:39 PM UTC
- Resolved
- Dec 20, 2025, 08:31 PM UTC
- Duration
- 2h 51m
Affected: Marketing & Property Websites
Timeline · 7 updates
-
investigating Dec 20, 2025, 05:39 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
-
investigating Dec 20, 2025, 06:13 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
investigating Dec 20, 2025, 06:44 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
investigating Dec 20, 2025, 07:14 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
investigating Dec 20, 2025, 07:44 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
monitoring Dec 20, 2025, 08:12 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Dec 20, 2025, 08:31 PM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 02:41 PM UTC
- Resolved
- Dec 19, 2025, 04:40 PM UTC
- Duration
- 1h 58m
Affected: Aspire
Timeline · 4 updates
-
investigating Dec 19, 2025, 02:41 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
-
investigating Dec 19, 2025, 02:48 PM UTC
We are continuing to investigate this issue.
-
investigating Dec 19, 2025, 03:12 PM UTC
You may currently experience issues accessing your Yardi Aspire site via the Aspire tile on your YardiOne dashboard. We are actively investigating the issue. In the meantime, please navigate directly to your Yardi Aspire site and sign in using the YardiOne button available on the login page. Please log in via the main site (https://{companyname}.yardiaspire.com) and click the "Login with YardiOne" button Thank you
-
resolved Dec 19, 2025, 04:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 18, 2025, 01:51 PM UTC
- Resolved
- Dec 18, 2025, 03:09 PM UTC
- Duration
- 1h 18m
Timeline · 2 updates
-
investigating Dec 18, 2025, 01:51 PM UTC
We are investigating a connectivity issue within the Yardi network that is impacting several Yardi applications.
-
resolved Dec 18, 2025, 03:09 PM UTC
After further investigation, the Yardi team determined that the issue was not due to an external provider. The team identified and resolved a connectivity issue within the Yardi network. Thank you for your patience. The Yardi Team
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 05:40 PM UTC
- Resolved
- Dec 15, 2025, 06:23 PM UTC
- Duration
- 43m
Timeline · 2 updates
-
identified Dec 15, 2025, 05:40 PM UTC
We have identified an issue for Senior Living clients using iOS 26.2 on iPhones or iPads while charting on Care Stream. Please contact your client services team for updates. The Yardi Team
-
resolved Dec 15, 2025, 06:23 PM UTC
We have identified a temporary fix while we work on a permanent solution. Please contact your client services team for additional information.
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 09:32 AM UTC
- Resolved
- Dec 05, 2025, 09:42 AM UTC
- Duration
- 10m
Affected: Rent ReliefUS WestUSUS WestUSUSHomepageRegisterVendorShieldAPIAPIUS WestUS WestUSAspireAPIBillPay ProcessorChatIQUSUS CentralMortgage ReliefVendorCafeCollect WIPS (Walk in Payment System)US CentralCanadaCanadaLoginListings San FranciscoCall CenterEuropeCompany SiteCMSUS CentralUS CentralUKConversationsCanadaUS EastUtility ReliefPayment ProcessorChat IQUS EastUKMapsMiddle EastAPICMSILSUS EastUS EastClient CentralSingaporeCanadaConversationsCanadaMatrixHomepageAsiaCMSILSProperty SitesCanadaCanadaILSUKVerification ProcessorUKProperty ReportsCommercial EdgeANZNYCILSProperty SiteResident ServicesUKUKDubaiMarketing & Property WebsitesEuropeEuropeProperty DetailsMarketing & Property WebsitesResident ServicesSecure CafeEuropeCondoCafeEuropePayments APIANZOnline LeasingMiddle EastMiddle EastSearchResident ServicesSecure CafeSite ManagerMiddle EastMiddle EastDeskpassResident ServicesANZAsiaComparablesSecure CafeSite ManagerWordPressBlogsAsiaANZANZAutocompleteSite ManagerANZHome IQSecureCafeAsiaAsiaChatIQWordPressBlogsConversationsSite ManagerSocial HousingStorageCafeCRMResidentShieldVirtuosoYardi Government CloudYardi MarketplaceYardiOne
Timeline · 2 updates
-
investigating Dec 05, 2025, 09:32 AM UTC
This incident is due to issues with external provider, impacting all products.
-
resolved Dec 05, 2025, 09:42 AM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 03:55 AM UTC
- Resolved
- Dec 05, 2025, 03:55 AM UTC
- Duration
- —
Affected: Asia
Timeline · 3 updates
-
identified Dec 05, 2025, 03:28 AM UTC
We are seeing partial outage with Voyager tools accessed through Client Central for Singapore region.
-
monitoring Dec 05, 2025, 03:41 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Dec 05, 2025, 03:55 AM UTC
The issue was identified as an intermittent connectivity issue with a circuit from one of our network carriers. The circuit was failed over and full functionality restored. Thank you for your patience. The Yardi Team
Read the full incident report →
Critical November 30, 2025 - Detected by Pingoru
- Nov 30, 2025, 04:13 PM UTC
- Resolved
- Nov 30, 2025, 07:01 PM UTC
- Duration
- 2h 48m
Affected: YardiOne
Timeline · 5 updates
-
investigating Nov 30, 2025, 04:13 PM UTC
We are currently investigating this issue.
-
investigating Nov 30, 2025, 04:22 PM UTC
We are continuing to investigate this issue.
-
identified Nov 30, 2025, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
-
identified Nov 30, 2025, 06:13 PM UTC
We are continuing to investigate this issue.
-
resolved Nov 30, 2025, 07:01 PM UTC
The issue affecting Yardi services has been resolved. It was traced to a backend configuration issue that impacted authentication via YardiOne. All systems are now fully operational, and no additional impact is expected. Thank you for your patience. The Yardi Team
Read the full incident report →
- Detected by Pingoru
- Nov 30, 2025, 02:27 AM UTC
- Resolved
- Nov 30, 2025, 09:31 AM UTC
- Duration
- 7h 3m
Affected: API
Timeline · 8 updates
-
investigating Nov 30, 2025, 02:27 AM UTC
We are investigating an issue that is impacting the RentCafe API. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
-
investigating Nov 30, 2025, 03:08 AM UTC
We are continuing to investigate this issue.
-
identified Nov 30, 2025, 03:52 AM UTC
The issue has been identified and a fix is being implemented.
-
monitoring Nov 30, 2025, 05:03 AM UTC
A fix has been implemented and we are monitoring the results.
-
monitoring Nov 30, 2025, 05:51 AM UTC
We are continuing to monitor for any further issues.
-
monitoring Nov 30, 2025, 07:03 AM UTC
We are continuing to monitor for any further issues. Thank you for your patience.
-
monitoring Nov 30, 2025, 08:14 AM UTC
We are monitoring the results, Thank you for your patience.
-
resolved Nov 30, 2025, 09:31 AM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Read the full incident report →
- Detected by Pingoru
- Nov 16, 2025, 03:36 PM UTC
- Resolved
- Nov 16, 2025, 04:15 PM UTC
- Duration
- 38m
Affected: US West
Timeline · 3 updates
-
investigating Nov 16, 2025, 03:36 PM UTC
We are currently investigating this issue.
-
monitoring Nov 16, 2025, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Nov 16, 2025, 04:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 06, 2025, 01:06 PM UTC
- Resolved
- Nov 06, 2025, 02:31 PM UTC
- Duration
- 1h 25m
Affected: Home IQ
Timeline · 3 updates
-
investigating Nov 06, 2025, 01:06 PM UTC
We are currently investigating this issue.
-
identified Nov 06, 2025, 01:23 PM UTC
The issue has been identified and a fix is being implemented.
-
resolved Nov 06, 2025, 02:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 02, 2025, 10:51 AM UTC
- Resolved
- Nov 02, 2025, 11:44 AM UTC
- Duration
- 53m
Affected: US EastUS East
Timeline · 3 updates
-
investigating Nov 02, 2025, 10:51 AM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
-
investigating Nov 02, 2025, 11:26 AM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
-
resolved Nov 02, 2025, 11:44 AM UTC
The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 05:21 AM UTC
- Resolved
- Oct 29, 2025, 06:23 AM UTC
- Duration
- 1h 1m
Affected: USUSUSHomepageUSAspireAPIUS CentralVendorCafeUS CentralLoginUS CentralUS CentralChat IQMapsClient CentralConversationsCommercial EdgeMarketing & Property WebsitesOnline LeasingResident ServicesSecureCafeSite Manager
Timeline · 6 updates
-
investigating Oct 29, 2025, 05:21 AM UTC
We are currently investigating this issue.
-
investigating Oct 29, 2025, 05:34 AM UTC
We are continuing to investigate this issue.
-
investigating Oct 29, 2025, 05:35 AM UTC
We are continuing to investigate this issue.
-
investigating Oct 29, 2025, 06:01 AM UTC
We are continuing to investigate this issue.
-
monitoring Oct 29, 2025, 06:08 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Oct 29, 2025, 06:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 27, 2025, 08:31 PM UTC
- Resolved
- Oct 27, 2025, 08:48 PM UTC
- Duration
- 17m
Affected: US Central
Timeline · 3 updates
-
investigating Oct 27, 2025, 08:31 PM UTC
We are currently investigating this issue.
-
investigating Oct 27, 2025, 08:47 PM UTC
We are continuing to investigate this issue.
-
resolved Oct 27, 2025, 08:48 PM UTC
This incident has been resolved.
Read the full incident report →