Yardi experienced a major incident on May 7, 2026 affecting API and Call Center and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
APICall CenterChat IQConversationsILSMarketing & Property WebsitesOnline LeasingResident ServicesSecureCafeService ProviderSite ManagerSocial HousingStorageCafeCRM
Update timeline
- investigating May 07, 2026, 01:59 PM UTC
We are aware of and investigating the issue that is causing intermittent issues with RentCafe Applications.
- investigating May 07, 2026, 02:48 PM UTC
We are continuing to investigate this issue.
- investigating May 07, 2026, 03:45 PM UTC
We are continuing to investigate this issue.
- resolved May 07, 2026, 04:28 PM UTC
This incident has been resolved.
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