Yardi incident

RENTCafe

Major Resolved View vendor source →

Yardi experienced a major incident on May 7, 2026 affecting API and Call Center and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 01:59 PM UTC
Resolved
May 07, 2026, 04:28 PM UTC
Duration
2h 28m
Detected by Pingoru
May 07, 2026, 01:59 PM UTC

Affected components

APICall CenterChat IQConversationsILSMarketing & Property WebsitesOnline LeasingResident ServicesSecureCafeService Provider

Update timeline

  1. investigating May 07, 2026, 01:59 PM UTC

    We are aware of and investigating the issue that is causing intermittent issues with RentCafe Applications.

  2. investigating May 07, 2026, 02:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 07, 2026, 03:45 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 07, 2026, 04:28 PM UTC

    This incident has been resolved.