Yardi experienced a major incident on January 9, 2026 affecting YardiOne, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
YardiOne
Update timeline
- investigating Jan 09, 2026, 01:00 AM UTC
We are investigating an issue with YardiOne user provisioning.
- investigating Jan 09, 2026, 01:15 AM UTC
The impact is limited to YardiOne user provisioning. YardiOne authentication services are functioning normally. Please contact your client services team if you have further questions. Thanks for your patience The Yardi Team
- identified Jan 09, 2026, 01:32 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 09, 2026, 02:09 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 09, 2026, 02:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2026, 03:40 AM UTC
This incident has been resolved.