Resolved after 1 hour 57 minutes, affecting API and Checkout and 1 more, on May 25, 2022.
Aplicamos uma correção e os sistemas já estão normalizados. Continuamos monitorando.
Affected components
Update timeline
- identified May 25, 2022, 01:02 PM UTC
Identificamos uma lentidão na plataforma de loja virtual. Estamos atuando para retomar a normalidade. O Checkout não foi afetado.
- monitoring May 25, 2022, 01:15 PM UTC
Uma correção foi aplicada e estamos monitorando os resultados.
- identified May 25, 2022, 02:03 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 25, 2022, 02:16 PM UTC
We are continuing to work on a fix for this issue.
- identified May 25, 2022, 02:18 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 25, 2022, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 25, 2022, 02:54 PM UTC
Aplicamos uma correção e os sistemas já estão normalizados. Continuamos monitorando.
- resolved May 25, 2022, 03:00 PM UTC
This incident has been resolved.
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