Resolved after 18 hours 58 minutes, affecting Satellite, on September 6, 2023.
Our upstream provider continues to have issues with the European MetSat data feed affecting the GeoColor layers. They are aware of the issue and working to resolve it. We will continue to monitor the situation. Standard Infrared Satellite is not affected.
Affected components
Update timeline
- investigating Sep 06, 2023, 03:46 PM UTC
The European MetSat GeoColor data is currently not updating certain locations due to our upstream provider. It is limited to the Satellite-GeoColor layer, other regions of GeoColor continue to be available. We will continue to monitor.
- investigating Sep 06, 2023, 07:09 PM UTC
We are continuing to investigate this issue.
- resolved Sep 07, 2023, 10:45 AM UTC
Our upstream provider continues to have issues with the European MetSat data feed affecting the GeoColor layers. They are aware of the issue and working to resolve it. We will continue to monitor the situation. Standard Infrared Satellite is not affected.
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