Xweather incident

Vaisala Xweather Maps Increased Error Rates and Latencies

Resolved after 3 hours 31 minutes, affecting Maps - General and Xweather MapsGL, on October 20, 2025.

monitoring Oct 20, 2025, 09:03 PM UTC

Latencies and error rates have returned to normal levels. We will continue to monitor the situation.

Started
Oct 20, 2025, 07:39 PM UTC
Resolved
Oct 20, 2025, 11:10 PM UTC
Duration
3h 31m
Detected by Pingoru
Oct 20, 2025, 07:39 PM UTC

Affected components

Maps - GeneralXweather MapsGL

Update timeline

  1. identified Oct 20, 2025, 07:39 PM UTC

    We have identified the cause of increased latencies and intermittent errors affecting our Raster Maps and MapsGL services. The issue is tied to an ongoing incident with our cloud provider. Our team continues to monitor the situation closely.

  2. monitoring Oct 20, 2025, 08:00 PM UTC

    Improvements are now occurring for the Raster Maps and MapsGL services as our cloud provider continues recovery. We are monitoring performance to ensure full stability.

  3. monitoring Oct 20, 2025, 09:03 PM UTC

    Latencies and error rates have returned to normal levels. We will continue to monitor the situation.

  4. resolved Oct 20, 2025, 11:10 PM UTC

    This incident has been resolved.

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