XTIUM experienced a minor incident on June 18, 2024 affecting System3.mtel.nl and Portal.mtel.nl, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
System3.mtel.nlPortal.mtel.nl
Update timeline
- investigating Jun 18, 2024, 08:09 AM UTC
We are aware of issues with the portal; - Portal.mtel.nl: Changes are saved but not processed/applied. - System3.mtel.nl: Logging in is not possible. An error message is displayed. We are investigating these issues with priority and will provide an update as soon as possible.
- monitoring Jun 18, 2024, 08:36 AM UTC
A fix has been implemented and tested. Both issues should be resolved. In case you are still experiencing any of these issues we advise you to contact Evolve IP Client Support.
- resolved Jun 18, 2024, 12:23 PM UTC
This incident has been resolved.