Resolved after 6 hours 12 minutes, affecting Xporter for Jira Cloud and Xporter Connector for Confluence, on February 28, 2024.
The incident has been resolved Atlassian reports that between ~12:15 UTC and ~ 15:20 UTC Jira Cloud Automation rules and Connect apps impersonating users were failing. We have scaled up the underlying services and confirmed we aren't observing failures anymore. We can also confirm from our end that all services with Degraded Performance are now Operational
Affected components
Update timeline
- identified Feb 28, 2024, 01:54 PM UTC
We're experiencing an outage on Xporter Cloud tied to our service provider, Atlassian (https://jira-software.status.atlassian.com/). We're closely monitoring and working on a resolution. Thanks for your patience.
- resolved Feb 28, 2024, 08:07 PM UTC
The incident has been resolved Atlassian reports that between ~12:15 UTC and ~ 15:20 UTC Jira Cloud Automation rules and Connect apps impersonating users were failing. We have scaled up the underlying services and confirmed we aren't observing failures anymore. We can also confirm from our end that all services with Degraded Performance are now Operational
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