Xplor Pay experienced a major incident on November 9, 2023 affecting Legacy Compass Portal, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Compass Portal
Update timeline
- investigating Nov 09, 2023, 12:13 AM UTC
We are experiencing degraded performance in Compass. Our team has been alerted and is working on the problem. In the meantime, you may experience page timeouts or errors.
- resolved Nov 09, 2023, 02:13 AM UTC
This incident has been resolved.