Xplor Pay experienced a major incident on November 28, 2023 affecting Quest Testing Environment, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Quest Testing Environment
Update timeline
- identified Nov 28, 2023, 06:32 PM UTC
An issue causing transactions in our Sandbox environment has been identified and teams are working to resolve. Transactions are returning error 500s and a timeout response.
- resolved Nov 28, 2023, 06:47 PM UTC
This incident has been resolved.