Xplor Pay incident

Quest Performance Issue

Notice Resolved View vendor source →

Xplor Pay experienced a notice incident on December 29, 2023 affecting Quest Transaction API, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2023, 06:13 PM UTC
Resolved
Dec 29, 2023, 09:08 PM UTC
Duration
2h 54m
Detected by Pingoru
Dec 29, 2023, 06:13 PM UTC

Affected components

Quest Transaction API

Update timeline

  1. investigating Dec 29, 2023, 06:13 PM UTC

    We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.

  2. resolved Dec 29, 2023, 09:08 PM UTC

    This incident has been resolved.