Xplor Pay experienced a major incident on February 23, 2024 affecting Legacy Compass Portal, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Compass Portal
Update timeline
- investigating Feb 23, 2024, 06:46 PM UTC
We are experiencing login problems with the legacy Compass site. Our team has been alerted and is working on the problem.
- monitoring Feb 23, 2024, 06:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2024, 07:20 PM UTC
This incident has been resolved.