Xplor Pay incident

Quest Performance Issue

Notice Resolved View vendor source →

Xplor Pay experienced a notice incident on March 1, 2024 affecting Quest Transaction API, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2024, 06:36 PM UTC
Resolved
Mar 01, 2024, 11:20 PM UTC
Duration
4h 43m
Detected by Pingoru
Mar 01, 2024, 06:36 PM UTC

Affected components

Quest Transaction API

Update timeline

  1. investigating Mar 01, 2024, 06:36 PM UTC

    We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.

  2. resolved Mar 01, 2024, 11:20 PM UTC

    This incident has been resolved.