Xplor Pay experienced a minor incident on March 26, 2024 affecting Quest Transaction API and Hosted Pay Page/Paylink, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Quest Transaction APIHosted Pay Page/Paylink
Update timeline
- investigating Mar 26, 2024, 04:21 AM UTC
We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.
- monitoring Mar 26, 2024, 04:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2024, 04:54 AM UTC
This incident has been resolved.