Xplor Pay experienced a minor incident on May 25, 2024 affecting Quest Transaction API, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Quest Transaction API
Update timeline
- investigating May 25, 2024, 06:21 PM UTC
We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.
- monitoring May 25, 2024, 06:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2024, 09:49 PM UTC
This incident has been resolved.