Xplor Pay incident

Sandbox Connectivity Issues

Minor Resolved View vendor source →

Xplor Pay experienced a minor incident on July 19, 2024 affecting Quest Testing Environment, lasting 12h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 12:28 AM UTC
Resolved
Jul 19, 2024, 01:00 PM UTC
Duration
12h 31m
Detected by Pingoru
Jul 19, 2024, 12:28 AM UTC

Affected components

Quest Testing Environment

Update timeline

  1. investigating Jul 19, 2024, 12:28 AM UTC

    We recieved reports that an upstream provider is having issues causing connection errors to multiple sandbox services. Teams are continuing to investigate.

  2. resolved Jul 19, 2024, 01:00 PM UTC

    This incident has been resolved.