Xplor Pay incident

Empower Attestation Issue

Minor Resolved View vendor source →

Xplor Pay experienced a minor incident on August 1, 2024, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 02:33 PM UTC
Resolved
Aug 01, 2024, 08:32 PM UTC
Duration
5h 59m
Detected by Pingoru
Aug 01, 2024, 02:33 PM UTC

Update timeline

  1. investigating Aug 01, 2024, 02:33 PM UTC

    Teams are aware of an issue with Empower Attestation in Merchant Home and are working diligently to restore operation.

  2. resolved Aug 01, 2024, 08:32 PM UTC

    This incident has been resolved.