Xplor Pay experienced a minor incident on August 21, 2024 affecting Boarding API, lasting 8d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Boarding API
Update timeline
- investigating Aug 21, 2024, 09:12 PM UTC
Equipment Orders placed today maybe delayed due a system issue. Teams are investigating and will post an update once the issue is resolved.
- monitoring Aug 21, 2024, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 22, 2024, 12:19 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 30, 2024, 05:38 PM UTC
This incident has been resolved.