Xplor Pay experienced a major incident on December 18, 2024 affecting Quest Transaction API and Hosted Pay Page/Paylink, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Quest Transaction APIHosted Pay Page/Paylink
Update timeline
- investigating Dec 18, 2024, 07:57 PM UTC
We are experiencing problems on the Quest gateway. Our team has been alerted and is working on the problem.
- monitoring Dec 18, 2024, 08:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2024, 09:22 PM UTC
This incident has been resolved.