Xplor Pay incident

Merchant Portal - Virtual Terminal Issue

Major Resolved View vendor source →

Xplor Pay experienced a major incident on February 18, 2025, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 09:52 PM UTC
Resolved
Feb 18, 2025, 10:30 PM UTC
Duration
37m
Detected by Pingoru
Feb 18, 2025, 09:52 PM UTC

Update timeline

  1. investigating Feb 18, 2025, 09:52 PM UTC

    We are experiencing problems with the Virtual Terminal link on our merchant portal. Our team has been alerted and is working on the problem.

  2. monitoring Feb 18, 2025, 10:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 18, 2025, 10:30 PM UTC

    This incident has been resolved.