Xplor Pay incident

Merchant Portal Issue

Minor Resolved View vendor source →

Xplor Pay experienced a minor incident on March 21, 2025, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2025, 03:50 PM UTC
Resolved
Mar 21, 2025, 05:07 PM UTC
Duration
1h 16m
Detected by Pingoru
Mar 21, 2025, 03:50 PM UTC

Update timeline

  1. investigating Mar 21, 2025, 03:50 PM UTC

    Teams have identified an issue with the Merchant Portal and are attempting a fix now.

  2. monitoring Mar 21, 2025, 03:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 21, 2025, 05:07 PM UTC

    This incident has been resolved.