Xplor Pay experienced a minor incident on January 16, 2026 affecting Partner Portal, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Partner Portal
Update timeline
- investigating Jan 16, 2026, 07:36 PM UTC
We are currently experiencing reporting issues affecting Partner Portal. Our teams have been alerted and are actively investigating the problem. We will provide updates as soon as more information is available
- identified Jan 16, 2026, 08:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 16, 2026, 08:31 PM UTC
This incident has been resolved.