Xplor Pay experienced a minor incident on June 1, 2026 affecting Quest Transaction API and Hosted Pay Page/Paylink, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Quest Transaction APIHosted Pay Page/Paylink
Update timeline
- investigating Jun 01, 2026, 03:20 PM UTC
We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.
- monitoring Jun 01, 2026, 04:26 PM UTC
Systems have returned to normal and we are continuing to monitor for issues.
- resolved Jun 01, 2026, 09:49 PM UTC
This issue has not reoccurred and is considered resolved.